We require a minimum of 4 hours notice for appointment cancellations. If you cancel your appointment without providing adequate notice during business hours, you will be charged 50% of fee of the service.
After-hours cancellations will be received at 8:30am the next business day.
If you fail to attend an appointment without providing notice, you will be charged the full fee of the service.
We are a busy clinic and have people waiting for appointments, so we appreciate a phone call if you are unable to attend or if you are running late for your appointment.
*Cancellation or non-attendance fees are not covered by Work Cover, DVA, or Insurance companies and you will be invoiced personally.
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