AI Waitlist
ProblemShort-notice cancellations were hard to fill
SolutionAutomated SMS waitlist messages
Result↑ Same-day appointment fills
Patient Forms
ProblemAdmin had to manually enter patient details into the PMS before every visit
SolutionAutomated digital patient forms sent before appointments
ResultForms completed before arrival, no manual data entry
AI SMS
ProblemPatients replied to reminders with unclear messages
SolutionAI interpreted and handled SMS replies
ResultClear outcomes without admin involvement
Daniel P.
Speech Therapist
AI SMS
ProblemAfter-hours patient messages were not handled in time, leading to missed reschedules and DNAs
SolutionAI responded to patient replies instantly, even outside office hours
Result↓ DNAs from timely after-hours rescheduling
AI Reactivation
ProblemReactivation messages were sent but patient replies were often missed or delayed
SolutionAI handled patient replies in real time, booking them back in immediately
Result↑ Reactivation success rate with faster response times
Laura D.
Practice Manager
Automation
ProblemPatient communication varied between sites and team members
SolutionCentralised automation workflows ensured consistent messaging across all locations
ResultProfessional, reliable patient experience regardless of clinic or practitioner
Integration
ProblemWanted better automation but did not want to replace their practice management system
SolutionCliniq Apps AI layered on top of existing workflows
ResultImproved efficiency and communication without disrupting current systems
Automation
ProblemFront desk was overwhelmed with reminders, follow-ups and manual patient messaging
SolutionCliniq Apps handled confirmations, follow-ups and routine communication automatically
ResultStaff reclaimed hours each week, more time supporting patients in-clinic
Patient Education
ProblemPatients often forgot post-visit instructions and follow-up care recommendations
SolutionAutomated education and follow-up messages sent after appointments
ResultPatients felt better supported, stronger engagement between visits
Automation
ProblemHigh DNA rates due to forgotten appointments
SolutionAutomated SMS reminders and confirmations
Result↓ DNAs, more predictable daily schedules
Automation
ProblemMissed appointments required manual follow-ups
SolutionAutomated SMS follow-ups prompting rebooking
Result↑ Rebooking after missed appointments