Our products and services are transforming the healthcare industry and patient relationship management. The backbone of our success is creating a safe and trustworthy system suitable for patient communication. Data security and information protection is our top priority.

Does Cliniq Apps monitor its systems and software?

Yes! Our operations team monitor our infrastructure and application 24/7/365 using industry-standard solutions and live alerting systems.

Does Cliniq Apps contain system redundancy?

Yes! All production databases and information/ operation sensitive servers, including job servers, application servers and web servers, have failover instances to prevent outage from single points of failure.

Does Cliniq Apps encrypt data?

Yes! Our databases are encrypted at rest, using AES-256 encryption algorithm. Data in transit via APIs and in Cliniq Apps is encrypted during transfer using TLS protocols and 2048-bit keys.

Does Cliniq Apps use firewall and Distributed Denial of Service (DDos) prevention?

Yes! Cliniq Apps uses firewalls, routing and intrusion prevention and hosts data with the world’s leading data centre providers to protect infrastructure and attacks.

Are physically secure servers being used in Cliniq Apps?

Yes! Cliniq Apps is hosted in top data centre facilities in the world. Access to these data centers is strictly controlled and monitored by security staff, tight access control, and video surveillance. Our data center partners are SOC 2 Type II and ISO 27001 certified and provide N+1 redundancy to all power, network, and HVAC services.

Is data being saved in Australia or GDPR compliant countries?

Yes! All of our databases are in Sydney, Australia. Our data centre provider maintains ISO 27001 and SOC2 Type II. To know more about our data centre and compliance click here.

To know more about data security and information protection please contact us.