AI Communications Center
Meet your next best inbox
Cliniq Apps AI Communications Center is a unified inbox that consolidates all patient communications — phone, SMS, email, fax, WhatsApp, Facebook Messenger, and web chat — into one interface. AI-powered filtering, routing, and smart actions help clinic staff manage high volumes without losing context or missing urgent messages.
What communication channels does it support?
The AI Communications Center supports phone calls, SMS, email, fax, WhatsApp, Facebook Messenger, and website chat — all unified in a single inbox.
How does AI help manage messages?
AI automatically filters, categorizes, and routes incoming messages by urgency and type. Smart actions let staff respond quickly with AI-suggested replies, and the system highlights messages that need human attention.
Can multiple staff members use it simultaneously?
Yes. The Communications Center is built for teams — multiple staff members can view, assign, and respond to messages in real time with clear ownership and conversation history.
Every piece of data and communication is encrypted and automatically backed up in secure facilities right here in Australia.
We are fully compliant with the Commonwealth Privacy Act 1988 and all relevant state and territorial legislation pertaining to the handling of healthcare information.
We treat every communication between you and your patients as a legal document requiring the highest attention to privacy and security. We also provide a fully searchable archive for future retrieval.


