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AI Communications Center

Meet your next best inbox

AI Communication Center screenshot
Get all your AI and human-sent communications with your patients, contacts and staff members across all channels in one place, take control anytime, use smart actions, powerful filters and custom reminders, all tailored to your needs
Stay Focused, Work Smarter
Zero in on what needs your attention
Your inbox, handled for you
Our healthcare-trained AI manages all your patient communications seamlessly in the background - bringing to your attention only the ones that need your input
AI Receptionist
Patient Communications
Appointments
Phone Calls
Clinical Notes
Tasks
Stay Focused
All-in-One Solution
Get all the tools you need - together with your new inbox
Stay Focused
Complete overview
From contact details, appointments, tasks, and secure files to general notes, relationships, and referrers - all relevant information is in one view, helping you understand each patient at a glance and act with confidence
Contact details
Appointments
Secure Files
Tasks
Notes
Connect Effortlessly
Reach your patients and contacts where they are
Be there, anywhere
Communicate across every major channel - from phone, SMS, email, and fax to WhatsApp and Messenger - all from one central place
Phone calls
Voicemails
SMSes
Faxes
Emails
Web Chats
Facebook Messenger Messages
WhatsApp Messages
Notes
Stay Focused
Chrome Extension
Your AI Communications Center is now just a click away with the Chrome Extension
Chrome extension screenshot Chrome extension screenshot Chrome extension screenshot Chrome extension screenshot Chrome extension screenshot
Communicate, track patient updates, streamline your workflow, fill your calendar openings and stay connected with your team, all from the Chrome extension.
Mobile Application
Your AI Communications Center is now just a tap away with the mobile app
Cliniq Apps mobile app
Stay on top of everything, wherever you go - handle all your communications, tasks, and updates all from the mobile application
About AI Communications Center

Cliniq Apps AI Communications Center is a unified inbox that consolidates all patient communications — phone, SMS, email, fax, WhatsApp, Facebook Messenger, and web chat — into one interface. AI-powered filtering, routing, and smart actions help clinic staff manage high volumes without losing context or missing urgent messages.

Frequently Asked Questions
What communication channels does it support?

The AI Communications Center supports phone calls, SMS, email, fax, WhatsApp, Facebook Messenger, and website chat — all unified in a single inbox.

How does AI help manage messages?

AI automatically filters, categorizes, and routes incoming messages by urgency and type. Smart actions let staff respond quickly with AI-suggested replies, and the system highlights messages that need human attention.

Can multiple staff members use it simultaneously?

Yes. The Communications Center is built for teams — multiple staff members can view, assign, and respond to messages in real time with clear ownership and conversation history.

Works alongside your PMS
Cliniq Apps connects directly to Nookal, Cliniko, and other practice management systems. Keep your existing PMS — we add AI and automation on top.
Cliniq Apps syncs with your existing practice management system in real-time. Your appointment data, patient records, and schedules stay in your PMS — Cliniq Apps reads that data to power AI communications, automations, and clinical notes. No data migration. No disruption to your workflow.
Join 10K+ happy practitioners that use Cliniq Apps
Join 10,000+ practitioners already using Cliniq Apps
Free for 30 days.
Easy Setup
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Security is our number-one priority

Every piece of data and communication is encrypted and automatically backed up in secure facilities right here in Australia.

We are fully compliant with the Commonwealth Privacy Act 1988 and all relevant state and territorial legislation pertaining to the handling of healthcare information.

We treat every communication between you and your patients as a legal document requiring the highest attention to privacy and security. We also provide a fully searchable archive for future retrieval.