Satisfaction Tracking
Boost your loyalty and improve your calendar
Boost your Google reviews, catch unhappy patients early, and increase retention automatically
More than 80% of our clients are using this feature to increase patient engagement
Easily understand your patients
Evaluate the performance of each practitioner and location to quickly resolve issues and improve your patient experience
and loyalty by taking action based on their feedback
Improve your calendar health
Early monitoring of your patient satisfaction at different key points of care will help identify unhappy patients and take action to
decrease patient dropout, reduce cancellations and no-shows on their upcoming appointments
Empower promoters to promote
The revenue opportunities are greater for discharged patients that had a positive experience with your practice.
Successful patient reactivations can also provide insights into what they are thinking and feeling: this information
can be used to strengthen existing relationships by better serving your patients before they become inactive
Reward your promoters
The revenue opportunities are greater for discharged patients that had a positive experience with your practice.
Successful patient reactivations can also provide insights into what they are thinking and feeling: this information
can be used to strengthen existing relationships by better serving your patients before they become inactive
Weekly digest
Get weekly emails with a weekly analysis of your satisfaction tracking results
NPS
See your Net Promoter Score and the current trend
Survey result
Monitor your promoters, detractors and passive patients
Patient comments
Understand the reason behind the score they used to rate your practice
About Satisfaction Tracking
Cliniq Apps Satisfaction Tracking is an automated patient feedback system for healthcare clinics. It collects satisfaction data after appointments, identifies areas for improvement, boosts patient loyalty, and helps clinics grow by turning positive experiences into reviews and referrals.
Frequently Asked Questions
How is feedback collected from patients?
Feedback requests are sent automatically after appointments via the patient's preferred channel — SMS, email, or in-app notification — making it easy for them to respond.
Can it help generate online reviews?
Yes. Patients who give positive feedback can be prompted to leave a public review, helping your clinic build its online reputation and attract new patients.