AI Receptionist for Healthcare Clinics | Cliniq Apps

AI Receptionist

That works with your team

Meet the always-on AI receptionist that answers calls and chats, verifies patients, books and reschedules, and routes anything sensitive to your team in seconds.
Free up your staff while every interaction stays on-brand, documented, and accountable.
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Seamless Human Handover
Your AI Receptionist handles requests while ensuring your team is always accessible, giving patients flexible ways to connect when needed
Transfer to staff
Speak with a member of your team when human assistance is needed
Call reception desk
Get immediate support during business hours
Leave a voicemail
Share details securely so your team can follow up with full context
Request a call back
Ask your team to reconnect at a time that suits the patient best
Your calls on autopilot
Your calls on autopilot
Your AI receptionist answers every call, booking appointments, managing reschedules and cancellations, and instantly transfers to your team when needed. Use smart routing rules to ting your receptionist desk during business hours, switch to AI after hours, or let the AI handle everything so your team can focus on in-person patients, and trasfer patients to a human on request - no call redirection required, unless you want it.
Your messages on autopilot
Your AI receptionist reads incoming messages, contiues conversation intelligently, confirms boookings, manages reschedules, sends reminders, and updates calendars, all while maintaining complete context so every touchpoint contributes to a single, connected patient record.
Your messages on autopilot
One number, zero confusion
One number, zero confusion
Your AI receptionist uses the same dedicated number to send confirmations and reactivation messages, receive inbound calls, and unify voice messaging - ensuring that when patients reply or call back, AI responds answers and carries the conversation forward with full context
Stay connected, anywhere
Stay on top of your clinic's communications from anywhere with the mobile app - maintaining efficiency, responsiveness, and continuity throughout the day without being tied to the front desk
Stay connected, anywhere
Powerful call insights
Powerful call insights
Get full visibility into every interaction accross AI and human receptionists, track how patient requests are handled, and use summaries and transcriptions to understand conversation dynamics and coach with confidence
Effortless call documentation
Our AI transcribes phone calls, generates summaries, identifies intents and outcomes, and saves them in your communications history, giving you clear visibility into every call and making your history more useful than ever
Effortless call documentation
Escalates to people when it matters
Escalate to people when it matters
Configurable rules send sensitive, complex, or VIP cases straight to your front desk with all details attached. Your team can take over live or let the AI finish routine follow-ups after review.
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About AI Receptionist

Cliniq Apps AI Receptionist is an AI-powered virtual receptionist built for healthcare clinics. It answers inbound phone calls and messages 24/7, verifies patient identity, books and reschedules appointments from your live calendar, and routes sensitive or complex matters to your team with full context — all without putting patients on hold.

Frequently Asked Questions
What does the AI Receptionist do?

The AI Receptionist answers inbound phone calls and messages, verifies patients, checks your live calendar to book or reschedule appointments, confirms insurance details, and sends reminders — all automatically, 24 hours a day.

Does it work across multiple communication channels?

Yes. The AI Receptionist handles phone calls, SMS, website chat, and email using the same AI brain, so tone, context, and patient preferences stay consistent across every channel.

Can staff take over from the AI mid-conversation?

Absolutely. Configurable rules send sensitive, complex, or VIP cases straight to your front desk with all details attached. Your team can take over live or let the AI finish routine follow-ups after review.

Is every interaction documented?

Yes. Every interaction is transcribed, summarized, tagged by intent, and logged to the patient record. This creates a compliant audit trail and gives staff full context for any escalation.