Interactive Voice Response (IVR)

Cliniq Apps

Interactive Voice Response Flows

Less admin, more growth

Build custom flows to automate communications, handle patient requests automatically, and streamline phone calls on your own terms - reducing admin workload so your team can focus on growing your practice

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Streamline Phone Calls

Automatically sort and direct calls

Level up your practice

Make patient interactions smoother by quickly solving requests and effortlessly directing them to the right person - improving their experience and speeding up solutions, all while reducing your team's workload

Never Miss a Call or Message

Be everywhere, without being everywhere

Stay connected

Now you can be mobile and stay connected - no need to be at your desk to answer calls and messages from your leads

Reduce Admin Workload

Less time on calls, more time for growth

Scale efficiently

Automate phone calls, create tasks, use smart actions, powerful filters and custom reminders to bring order to your daily workflow

INTEGRATE

About Interactive Voice Response Flows

Cliniq Apps Interactive Voice Response (IVR) Flows is a customizable phone menu system for healthcare clinics. It lets you create automated phone menus that route calls intelligently, handle common patient inquiries, and reduce the administrative burden on your reception team.

Frequently Asked Questions

What are IVR flows?

IVR (Interactive Voice Response) flows are automated phone menus that guide callers through options using voice or keypad input. They route calls to the right department, provide information, and handle common requests without a receptionist.

Can I customize the phone menu for my clinic?

Yes. You can fully customize the menu options, greetings, routing rules, and after-hours behavior to match your clinic's specific needs and workflows.

Works alongside your PMS

Cliniq Apps connects directly to Nookal, Cliniko, and other practice management systems. Keep your existing PMS — we add AI and automation on top.

Cliniq Apps syncs with your existing practice management system in real-time. Your appointment data, patient records, and schedules stay in your PMS — Cliniq Apps reads that data to power AI communications, automations, and clinical notes. No data migration. No disruption to your workflow.

Join 10K+ happy practitioners that use Cliniq Apps

A patient's family member reached out after hours and got an immediate, thoughtful response from the AI. They were impressed by how helpful it was — and my team didn't even know until the next morning.

Kien Lo

Physiotherapist

Thank you Cliniq Apps for pointing out that my three months reactivation campaign has rebooked 206 new appointments and generated $14,457.

Scott Wescombe

Happy Physio, Owner & Director

I have rebooked 36 new appointments with my one month reactivation campaign adding $2,837 to my bottom line.

Michael Rizk

iMovePhysio, Director

The most interaction we've noticed are from our 1 week follow-up after the initial consult and our 1 month reactivation campaigns.

Jessica Keir

Health & Wellness Australia, Manager

Join 10,000+ practitioners already using Cliniq Apps

Free for 30 days.

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Security is our number-one priority

Every piece of data and communication is encrypted and automatically backed up in secure facilities right here in Australia.

We are fully compliant with the Commonwealth Privacy Act 1988 and all relevant state and territorial legislation pertaining to the handling of healthcare information.

We treat every communication between you and your patients as a legal document requiring the highest attention to privacy and security. We also provide a fully searchable archive for future retrieval.

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